Terms & Conditions
By accessing our services, website, or engaging with us through any platform, you agree to the following terms, conditions, and policies. Please review them carefully.
1. General Terms
Ultimate Drip Therapy & Wellness provides health and wellness services, including IV hydration therapy, vitamin injections, and other treatments. By utilizing our services, you confirm that:
- You are at least 18 years old or have parental/guardian consent.
- You will provide accurate and truthful information during consultations.
- You understand that our services are not a substitute for professional medical care.
2. Privacy Policy
We are committed to protecting your privacy and complying with HIPAA regulations. This section outlines how we handle your Protected Health Information (PHI).
How We Use or Disclose Your Information:
We may use your PHI for:
- Treatment: Sharing with medical providers, therapists, or pharmacies as necessary.
- Payment: Billing insurance companies or third parties for services provided.
- Healthcare Operations: Quality improvement, staff training, and appointment reminders.
Your Rights:
- Access: You may request copies of your PHI.
- Amendment: You may request corrections to your PHI.
- Restrictions: You may request limitations on how your PHI is used.
- Confidential Communications: You may request specific methods of communication.
For full details, refer to our complete Privacy Policy or contact us.
3. Short Message Service (SMS)
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.
SMS Communications & Consent
By providing your phone number, you consent to receive SMS messages from Ultimate Drip Therapy related to appointments, reminders, promotions, and customer support. Message frequency may vary. Standard messaging rates may apply based on your mobile carrier’s plan.
You can opt-out of receiving text messages at any time by replying STOP to any message. For help, reply HELP or contact us at [Your Contact Info].
Data & Privacy
We value your privacy and will not share your personal data with third parties for marketing purposes.
By subscribing to SMS updates from Ultimate Drip Therapy & Wellness, you agree to the following:
- Purpose: Receive notifications about appointments, promotions, and wellness tips.
- Fees: Standard message and data rates may apply.
- Opt-Out: Reply STOP to unsubscribe at any time. No further messages will be sent.
- Privacy: Your information will be kept confidential and will not be shared or sold to third parties.
- SMS Terms & Conditions
The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, not in the privacy policy. The document must include the following:
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from [Company Name], messages may be received related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to [X] SMS messages per week may be received related to [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages from [Company Name] can be done in the following ways:
By submitting an online form
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
4. Booking and Cancellation Policy
- Booking: Appointments must be scheduled via our website or by contacting our office.
- Cancellations/Rescheduling: Appointments must be canceled or rescheduled at least 24 hours in advance. Late cancellations may result in a fee.
5. Payment Terms
- Full payment is required at the time of service unless otherwise specified.
- Membership and subscription services are billed monthly. Missed payments may result in service suspension.
6. Refund Policy
- Refunds are not available for completed services or missed appointments.
- Membership cancellations require written notice 14 days before the next billing cycle.
7. Limitation of Liability
Ultimate Drip Therapy & Wellness is not responsible for:
- Any injury, loss, or damage arising from the use of our services.
- Delays or technical issues with our website or booking system.
- Third-party services or recommendations.
8. Intellectual Property
All content on our website, including text, images, and logos, is the property of Ultimate Drip Therapy & Wellness and is protected by copyright law. Unauthorized use is prohibited.
9. Governing Law
These terms are governed by the laws of the State of Texas. Any disputes will be resolved under Texas law.
10. Changes to Terms
We reserve the right to update these terms at any time. Changes will be effective immediately upon posting to our website.